Question 1

How long does shipping take?

Accepted Answer

Orders are typically processed within 1–3 business days. Shipping times may vary depending on your location, but most orders arrive within 5–10 business days.

Question 2

Are your products true to size as shown?

Accepted Answer

Yes, our products are carefully selected to match their descriptions and images. We recommend checking product details or size guides (if available) before purchasing.

Question 3

Do you offer discounts or promotions?

Accepted Answer

We occasionally run special promotions and exclusive offers. Follow us on social media or subscribe to our newsletter to stay updated.

Question 4

Do you offer returns or exchanges?

Accepted Answer

Yes, we accept returns and exchanges within a specified period after delivery. Items must be unused, in original condition, and in original packaging. Please review our Shipping & Returns policy for full details.

Question 5

How can I track my order?

Accepted Answer

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.

Question 6

What if I entered the wrong shipping address?

Accepted Answer

If you made a mistake with your address, please contact us as soon as possible. We’ll do our best to update it before your order is shipped.

Question 7

What payment methods do you accept?

Accepted Answer

We accept major credit and debit cards, as well as secure online payment options available at checkout.

Question 8

How can I contact you?

Accepted Answer

You can reach us anytime at:

Otis_wright2008@yahoo.com
You can also connect with us on Facebook:

https://www.facebook.com/cornellcollection/
We typically respond within 24–48 hours.

Step Into Your Power. Wear The Crown.

FAQ